Frequently asked questions
Questions about how to use
When do I use Face Lotion and when do I use Cream?
In summer, the lighter, moisturizing Face Lotion is a favourite. In colder months, the richer Cream protects against the weather. You can also mix Face Lotion and Cream in your hand, a little at a time, until the texture feels right for that day.
How do I use MG Naturkosmetik in the evening?
For young, normal skin, Cleanser alone is enough in the evening — rinse with plenty of water. If your tap water is hard, follow with the matching Tonic. The Cleanser is slightly replenishing and is then enough as overnight protection. We recommend letting the skin “breathe” at night so sweat and waste can reach the surface. That keeps skin healthy and in its natural balance. If you have mature or demanding skin, or if it feels tight and red in the morning, use one of our Face Lotions in the evening.
What should I do if the Cream is not enough?
Always apply Tonic first, then massage in as much Cream as the skin will take.
Which products should I use around the eyes?
EYE CARE Cream protects and cares for the delicate skin around the eyes. Apply eye care 2–3 mm away from the lashes.
Questions about our products
What is the difference between a balm and a cream?
Balms are completely water-free — not an emulsion of oil and water.
What is the difference between a Cream and a Face Lotion?
Cream is a water-in-oil emulsion; Face Lotion is an oil-in-water emulsion.
Water-in-oil emulsion (W/O): Water is dispersed as small droplets in oil. Oil is the outer phase, water the inner phase. These emulsions feel richer and heavier because oil dominates. They form a protective film that helps lock in moisture and support the skin barrier.
Oil-in-water emulsion (O/W): Small oil droplets are dispersed in water. Water is the outer phase, oil the inner phase. These emulsions are lighter, absorb faster and leave less of a greasy film. They moisturize and feel pleasantly cooling.
Why are the Creams and masks so thick?
The key skin ingredient in the creams and masks is wool fat. This dense mass is an excellent emulsifier and also absorbs water. It is very similar to the skin’s own lipids, so it is well tolerated and helps bind moisture. It can be used on neurodermatitis, psoriasis and extremely dry skin. Use creams sparingly, and always dampen the skin with Tonic first. Creams and lotions can also be mixed to suit your skin.
What is the difference between the HAPPY AGING LINE and the GINSENG LINE?
The HAPPY AGING line is for skin under strong free-radical stress — for example frequent sun exposure, taxi drivers or smokers. The GINSENG line is for skin that needs deeper regeneration, for example after serious illness, medication, or psychological strain. Scent matters to most people, so it is worth smelling a product to see whether it appeals to you.
Questions about ingredients
What is cetyl alcohol, and why is it used?
Cetyl alcohol is a natural consistency agent and emulsifier that helps stabilize the products. It is recommended under the strict guidelines for certified natural cosmetics. It is a fatty alcohol obtained from coconut fat extract.
Why don’t you use glycerin in the products?
In very dry air (for example in winter or with strong heating), glycerin can pull moisture from deeper skin layers to the surface if there is not enough humidity in the air. That can theoretically leave the skin feeling dry. In high concentrations (above about 10–15%) it can also feel slightly sticky and tight.
What is lanolin, and why do you use it?
Lanolin is the INCI name for wool wax; it can be produced in different ways. We use pure wool fat (Adeps Lanae), washed from sheep’s wool. Wool fat is an excellent emulsifier and also absorbs water. It is very similar to the skin’s own lipids, so it is well tolerated and helps bind moisture. We use the only organically certified lanolin worldwide. Our wool wax is cleaned mechanically, without chemicals such as hexane.
- 100% transparent supply chain
- from extensive, free-range farming
- mulesing-free
- hypoallergenic
Do MG Naturkosmetik products contain preservatives?
We preserve with inherently stable raw materials and natural actives such as essential oils. These have antiviral and antibacterial effects. Our opal-glass packaging is UV-opaque and also helps keep the formulas stable. Synthetic preservatives such as parabens, PPGs (polypropylene glycol) and PEGs (polyethylene glycol) are not used.
Questions about SENSISANA
What is SENSISANA?
SENSISANA is a spagyric natural cosmetics line with a strong subtle, energetic focus. A high share of in-house spagyric essences enriches ingredients that are 95% certified organic.
Can I combine Martina Gebhardt and SENSISANA?
In our experience, yes. Keep each step of the routine within one brand: cleanser from one brand, then tonic and cream from the same brand, because they are applied one after the other and mix on the skin. The same applies if you mix Cream and Lotion for morning care.
Is there a special anti-aging product in the range?
The KAMELIEN line is especially moisturizing, smoothing, revitalizing and regenerating. Evening primrose oil capsules are a good complement — they help counter premature wrinkles and support skin regeneration.
Questions about packaging
How do I empty the lotion completely?
Pumping can form a cone around the dip tube, so cream collects there. After use, stand the bottle upside down in a suitable container and unscrew the pump to use the rest.
What are the jars and bottles made of?
Our containers (bottles and jars) are made of opal glass. As a specialist material it combines several advantages:
- Three times more resistant to mechanical stress than other materials on the market.
- 100% hygienic and permanently scratch-resistant.
- Excellent thermal resistance (withstands heat shocks of 135°C, so it survives hot-air sterilization without additives).
- This glass is 100% recyclable in the green-glass container. Using one tonne of recycled glass saves over 300 kg of CO₂.
What are the pumps made of?
The pumps are made of various synthetic resins (low-density polyethylene). Our pumps and lids have a safety certificate and are approved for food contact.
Questions about spagyric
How does spagyric work?
Spagyric is a holistic process: plants are mashed with water in a dark vat and left to ferment. Alcohol forms (in spagyric terms, the spirit of the plant). Steam distillation then turns the dissolved, transformed actives into a spagyric primal essence. The remaining plant material still holds minerals and trace elements. Ashing (the material body of the plant) releases these as well. Dissolving the ash in the primal essence is the union (the “spagyric wedding”) and completes a demanding process. Spagyric essences can address body, mind and soul.
Why does MG Naturkosmetik use spagyric essences?
Spagyric essences are a method of preparing medicinal plants that has been known for thousands of years. The processing steps are meant to pass the information in the herbs on to the user.
Do the spagyric essences contain alcohol?
The plant ash is dissolved in the distillate, then evaporated again. We use only the crystals that remain.
Where are the spagyric essences made?
The spagyric essences for MG Naturkosmetik products are made in our own workshop.
